What We Collect and Why
When you open an account with us, we collect the details you provide — name, contact information, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to verify your wallet and process your
-
1
request accurately. We do not store your mobile wallet PIN or full payment credentials on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to understand how our mobile interface performs
-
2
across different handsets. This data helps us detect unusual login attempts and protect your account wallet. We may share limited data with payment processors like bKash, Nagad, and Rocket solely to complete your transactions. We do not sell your personal data to third parties. Retention periods
-
3
vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. Your use of this platform is subject to local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.